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Current Vacancies:

Receptionist

About the Role

Utopia is at a pivotal moment in its journey. We have received Arts Council England National Portfolio Organisation status. We are looking for a Receptionist. The role is fast-paced and varied, designed to administratively support the Chief Executive / Artistic Director. There is also scope to get heavily involved in the company and support its plans. This role requires energy, enthusiasm, a proactive attitude, and attention to detail.

Job Specification

  • Being the first point of contact for and greeting all visitors to the Hub, including the general public, project participants, young people (Youth Academy) and visitors.
  • Ensuring all visitors sign-in
  • Signpost general enquiries appropriately and have a general knowledge of Utopia work and projects
  • Provide general administrative support to the Chief Executive/ Artistic Director including answering phones
  • Managing parcel deliveries to the Hub and handling outgoing mail where required
  • Support the Volunteer Receptionist(s)
  • Organise the reception area and keep it tidy
  • Ensure Hub refreshments are stocked and purchase supplies when required
  • Maintain the filing systems (including an up-to-date list of contacts) on behalf of the Chief Executive/ Artistic Director
  • Supporting the Executive Assistant, to organise and book meeting rooms as necessary
  • Support the team to setup for events/workshops and clean areas once finished
  • Set the venue up as specified in the booking agreement, ensuring adequate seating and that all rooms are clean, clearly marked and well organised
  • Ensure equipment that guests need is available and easily accessible
  • Explain Health and Safety requirements for the venue
  • Attend internal meetings as required
  • Answer phones and email enquiries as part of the general administration line
  • Be the first point of contact, supported by the Executive Assistant, for venue enquiries
  • As part of the team, support Utopia volunteers including the induction process
  • To undertake such other reasonable duties as may from time to time be required in support of the Creative Hub activities
  • Contribute towards Utopia Theatre’s Equality, Access, and Diversity policies.

Person Specification

  • Demonstrable experience in an administration support role
  • Experience of working in a busy office environment
  • Good administrative skills
  • Strong verbal communication skills with the ability to engage with a wide range of personalities and backgrounds
  • Proficient IT user, including Microsoft Office and Google Packages
  • Ability to work independently but also as part of a team
  • Ability to work in a fast paced, energetic, and demanding environment

Desirable skills

  • Knowledge and experience of Sheffield would be desirable
  • Positive and can-do attitude, creative, flexible and enthusiastic, with a commitment to excellence and professionalism
  • An interest in and enthusiasm for theatre
  • Friendly, efficient, and helpful attitude
  • Enthusiasm and support for Utopia Theatre’s vision and growth

How to Apply

To apply, please send a cover letter (no more than two sides of A4) and a CV to info@utopiatheatre.co.uk.

Or please post to: Utopia Theatre, 11 Rockingham Gate, S1 4JD

To have an informal chat about this post, please contact the Executive Assistant on: 07479 699078

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